“发糕”通过精心收集,向本站投稿了20篇商务英语谈判范文,这次小编给大家整理后的商务英语谈判范文,供大家阅读参考,也相信能帮助到您。
- 目录
- 第1篇:商务英语谈判经典第2篇:常用商务英语谈判用语第3篇:常用商务英语谈判用语第4篇:高级商务英语BEC谈判第5篇:商务英语谈判的技巧探讨第6篇:商务英语:价格谈判常用口语第7篇:谈判中超商务英语第8篇:经典的商务英语谈判句式第9篇:商务英语:谈判得失细思量第10篇:商务英语谈判的言语行为第11篇:商务英语谈判对话带翻译第12篇:商务英语谈判对话带翻译第13篇:商务英语谈判对话带翻译第14篇:浅析如何提高国际贸易中商务英语谈判技能第15篇:商务英语谈判开始会谈的日常用语第16篇:商务英语谈判对话开场介绍篇第17篇:商务英语谈判30个最常用英语句第18篇:商务英语:谈判时增加你的亲和力第19篇:商务英语谈判如何提及前面谈过的话题第20篇:商务英语实战中关于价格谈判的技巧
篇1:商务英语谈判经典
商务英语谈判经典30句
1、Would anyone like something to drink bdfore we begin?在我们正式开始前,大家喝点什么吧?
2、We are ready.
我们准备好了,
商务英语谈判经典30句
。3、I know I can count on you.
我知道我可以相信你。
4、Tust me.
请相信我。
5、We are here to solve problems.
我们是来解决问题的。
6、We'll come out from this meeting as winners.
这次会谈的结果将是一个双赢。
7、Ihope this meeting is productive.
我希望这是一次富有成效的会谈。
8、I need more information.
我需要更多的.信自。
9、Not in the long run.
从长远来说并不是这样。这句话很实用,也可显示你的“高瞻远瞩”.
10、Let me explain to you why .
让我给你一个解释一下原因。很好的转折,又可磨炼自己的耐心。
11、That's the basic problem.
这是最基本的问题。
12、Let's compromise.
让我们还是各退一步吧。嘴里这么说,心里可千万别放松。追求利润最大化是一种专业精神。
13、It depends on what you want.
那要视贵方的需要而定。没那么正规的场合下说:那要看你到底想要什么。
14、The longer we wait ,the less likely we will come up with anything.
时间拖得越久,我们成功的机会就越少。
15、Are you negotiable?
你还有商量的余地吗?
16、I'm sure there is some room for negotiation.
我肯定还有商量的余地,
17、We have another plan.
我们还有一个计划。准备多么充分!胜利一定会属于这样的人!
18、Let's negotiate the price.
让我们来讨论一下价格吧。
19、We could add it to the agenda.
我们可以把它也列入议程。
20、Thanks for reminding us.
谢谢你的提醒。
21、Our position on the issue is very simple.
我们的意见很简单。
22、We can not be sure what you want unless you tell us.
希望你能告诉我们,要不然我们无法确定你想要的是什么。
23、We have done a lot.
我们已经取得了不少的进展。
24、We can work out the details next time.
我们可以下次再来解决细节问题。
25、I suggest that we take a break.
建议休息一下。
26、Let's dismiss and return in an hour.
咱们休会,一个钟头后再回来。
27、We need a break.
我们需要暂停一下。
28、May I suggest that we continue tomorrow.
我建议明天再继续,好吗?少提这种建议,中国人一定要学会如何在谈判桌“熬得住”,很多时候不是“技术战”而是“神经战”
29、We can postpone our meeting until tomorrow.
我们可以把会议延迟到明天。
30、That will eat up a lot of time.
那会耗费很多时间。
篇2:常用商务英语谈判用语
(1)
a: i don’t believe we’ve met.
b: no, i don’t think we have.
a: my name is chen sung-lim.
b: how do you do? my name is fred smith.
a: 我们以前没有见过吧?
b:我想没有。
a:我叫陈松林。
b:您好,我是弗雷德史蜜斯。
(2)
a: here’s my name card.
b: and here’s mine.
a: it’s nice to finally meet you.
b: and i’m glad to meet you, too.
a: 这是我的名片。
b: 这是我的。
a: 很高兴终于与你见面了。
b: 我也很高兴见到你。
(3)
a: is that the office manager over there?
b: yes, it is,
a: i haven’t met him yet.
b: i’ll introduce him to you .
a:在那边的那位是经理吧?
b:是啊。
a:我还没见过他。
b:那么,我来介绍你认识。
(4)
a: do you have a calling card ?
b: yes , right here.
a: here’s one of mine.
b: thanks.
a:您有名片吗?
b:有的,就在这儿。
a:喏,这是我的。
b:谢谢。
(5)
a: will you introduce me to the new purchasing agent?
b: haven’t you met yet?
a: no, we haven’t.
b: i’ll be glad to do it.
a:请替我引介新来负责采购的人好吗?
b:你们还没见面吗?
a:嗯,没有。
b:我乐意为你们介绍。
(6)
a: i’ll call you next week.
b: do you know my number?
a: no, i don’t.
b: it’s right here on my card.
a:我下个星期会打电话给你。
b:你知道我的号码吗?
a:不知道。
b:就在我的名片上。
(7)
a: have we been introduced?
b: no, i don’t think we have been.
a: my name is wong.
b: and i’m jack smith.
a:对不起,我们彼此介绍过了吗?
b:不,我想没有。
a:我姓王。
b:我叫杰克史密斯。
(8)
a: is this mr. jones?
b: yes, that’s right.
a: i’m just calling to introduce myself. my name is tang.
b: i’m glad to meet you, mr. tang.
a:是琼斯先生吗?
b:是的。
a:我打电话是向您作自我介绍,我姓唐。
b:很高兴认识你,唐先生。
(9)
a: i have a letter of introduction here.
b: your name, please?
a: it’s david chou.
b: oh, yes, mr. chou. we’ve been looking forward to this.
a:我这儿有一封介绍信。
b:请问贵姓大名?
a:周大卫。
b:啊,周先生,我们一直在等着您来。
(10)
a: i’ll call you if you give me a name card.
b: i’m sorry, but i don’t have any with me now.
a: just tell me your number, in that case.
篇3:常用商务英语谈判用语
1
a: are you ready to place your order now ?
b: the order will be mailed to you next week .
a: is it going to the head office ?
b: no, i think it is going to be mailed to your local branch .
a:你们准备好下订单了吗?
b:下星期就寄给你们。
a:寄到总公司?
b:不,寄到分社。
2
a: thank you very much for the order .
b: we appreciate your fast service .
a: we do the best we can .
b: we’ll be calling you again next month .
a:谢谢你的订货。
b:麻烦你会尽力处理,谢谢。
a:我们会尽力而为。
b:下个月我们会再打电话给你。
3
a: we haven’t received your order yet.
b: it was mailed last week .
a: i’ll check the office one more time .
b: and i’ll see if there was any mistake on our end .
a:您的订单我们还没收到。
b:上个礼拜我们还没收到。
a:我再跟公司查一下。
b:我这边也会看看是否有什么差错。
4
a: we need to make a change on our last order .
b: what was the order number?
a: it was j-223,just double the second item .
b: sure ,i’ll be glad to take care of it for you .
a:上回的订单我们需要更改。
b:订单号码多少?
a:j223。第二项的订量要加倍。
b:好的,没问题,乐于为你服务。
5
a: i’m here to see the purchasing agent .
b: he’s not in his office at the moment.
a: may i wait ?
b: yes ,he should return soon .
a:我是来拜访采购经理的。
b:他现在不在办公室里,
a:我等他一下没关系吧?
b:请,他应该很快就会回来。
6
a: i’m the purchasing agent here .
b: i’d like to give you one of our new catalogs .
a: i’ll put it in my files .
b: thank you very much ,
a:我是这里负责采购的
b:我们有新目录想给你
a:我会将它归档。
b:非常谢谢你。
7
a: do you usually buy in large quantities ?
b: our standard order is 500cases at a time .
a: we can handle an order that size very easily.
b: we’ll let you know the next time we need to place an order .
a:你们的订购量通常都很大吗?
b:我们的标准订量是一次500箱。
a:这种量我们做起来很容易。
b:下次需要订购时我们会通知你。
8
a: if i place an order now ,when would you be able to ship it ?
b: that all depends on the size of the order .
篇4:高级商务英语BEC谈判
高级商务英语BEC谈判
Part I Objectives
· What you should know before negotiating
· 北美商务谈判须知
· Seven useful tactics in negotiation
· 谈判的七条战略
· Negotiation language focuses
· 谈判口语用法总结
Part II The How-Tos
What you should know before negotiating in US
Your business card will not be refused, but you may not always receive one in return. Try not to be offended--in the U.S., the rituals involved in exchanging business cards are sometimes not observed as closely as in other cultures.
The recipient of your card will probably place it into a wallet, which a man may put in the back pocket of his pants. This gesture is done for convenience and is not meant to be a sign of disrespect, as it might be in other cultures.
In many cases, business cards are not exchanged unless you want to contact the person later.
Usually, business is conducted at an extremely fast pace.
In a meeting, the participants will proceed with business after some brief, preliminary “small talk.”
Many Americans believe that their country is the most successful economic and democratic power, and assume that American ways are the “correct” ones. This attitude frequently leads to a lack of interest in or knowledge of other cultures.
Americans often know little of concepts such as “saving face” and the social niceties and formalities that are vitally important to other cultures.
The United States is a very ethnocentric culture, and so it is closed to most “outside” information. Thinking tends to be analytical, concepts are abstracted quickly, and the “universal” rule is preferred.
Regardless of the negotiator, company policy is always followed.
There are established rules for everything, and experts are relied upon at all levels.
The concept “time is money” is taken seriously in U.S. business culture, so always get to the point.
In the U.S.A., money is a key priority and an issue that will be used to win most arguments. Americans don't always realize that businesspeople from many other cultures rarely, if ever, sacrifice status, protocol, or national honour for financial gain.
In arguments, Americans will often emphasize their financial strength and/or indomitable position. Generally, they will use a majority vote unhesitatingly if they have it and will not spend much time seeking consensus. In many cases, they are willing to fire anyone jeopardizing their deal.
Americans regard negotiating as problem-solving through “give and take” based on respective strengths. They often are unaware that the other side may have only one position.
American businesspeople are opportunistic and willing to take chances. Opportunism and risk taking often result in Americans going for the biggest possible slice of the business, 100 % if possible.
U.S. salespeople sometimes bring final contracts to first meetings with prospective clients. In large firms, contracts under $10,000 can often be approved by one middle manager in a single meeting.
Be aware that the United States is the most litigious society in the world. There are lawyers who specialize in practically every industry and segment of society.
In negotiations, points are made by the accumulation of objective facts. This evidence is sometimes biased by faith in the ideologies of democracy, capitalism, and consumerism. The subjective feelings of the participants are not as much of a factor.
In general, people from the U.S. will not hesitate to answer “no.”
American businesspeople can be very blunt and will not hesitate to disagree with you. This approach often causes embarrassment to business travelers who are unaccustomed to dealing with Americans.
Although they are risk-takers, American businesspeople will have a financial plan which must be followed.
Often, American businesspeople try to extract an oral agreement at the first meeting.
Americans tend to dislike periods of silence during negotiations; they are used to making up their minds quickly and decisively.
Persistence is another characteristic you will frequently encounter in American businesspeople; there is a prevailing belief that there is always a solution. Moreover, they will explore all options when negotiations are at an impasse.
Anxiety often develops over deadlines and results. The work ethic is strong, so that it appears that Americans' lives revolve around work.
Refrain from discussing personal matters during business negotiations.
Consistency is another characteristic among American businesspeople: when they agree to a deal, they rarely change their minds.
Americans tend to be future oriented.
Innovation often takes precedence over tradition.
Golf is a popular sport, especially among businesspeople. Moreover, the golf course is often a venue for business discussions and deals.
Ethnic and social bias against some minorities does exist. Nevertheless, personal equality is guaranteed by law.
Traditional sex roles are changing rapidly, but women are still striving for equality in pay and positions of authority.
This culture stresses individual initiative and achievement. Moreover, Americans can also be very competitive in both work and leisure.
In the structure of the workplace, there is an inevitable inequality in employees' roles, but personal equality is guaranteed by law.
Although the United States is probably the most individualistic of all cultures, each employee is essentially replaceable in any workplace.
Outside of the office, Americans tend to be informal and insist on staying on a “first name basis.” Nevertheless, it's important to understand the office hierarchy, and a visitor should learn the rank and titles of all members of the organization.
篇5:商务英语谈判的技巧探讨
商务英语谈判的技巧探讨
本论文是一篇关于商务英语谈判的技巧探讨的优秀论文,对正在写有关于商务英语论文的写作者有一定的参考价值和指导作用。
摘 要:中国加入世界贸易组织后,对外经济贸易往来日益频繁,国际贸易中的商务英语谈判也愈来愈重要。在商务英语谈判中,不仅要熟识谈判原则、相关法律和商务业务,而且要掌握和运用一些谈判技巧和语用策略;同时,重视文化因素在商务谈判中的作用,使商务谈判得以顺利地进行,以实现预期的谈判目标。
关键词:商务谈判;商务英语;谈判技巧;跨文化交际
1、前言
随着全球经济一体化趋势的发展,国际间的贸易往来日益频繁,国际贸易中跨国的商务谈判在所难免。商务谈判(Business Negotiations)一般是指不同的经济实体各方为了自身的经济利益和满足对方的需要,通过沟通、协商、妥协、合作、策略等各种方式,把可能的商机确定下来的活动过程。商务谈判是在商品经济条件下产生和发展起来的,它已经成为现代社会经济活动必不可少的组成部分。可以说,没有商务谈判,经济活动便无法进行。
商务谈判所使用的语言是专门的外贸英语语言,不同于我们日常生活中的普通英语的使用。由于不同国家的历史背景、宗教信仰、风俗习惯、文化传统等不相同,文化因素在商务英语谈判中也起着重要的作用。因此,作为商务英语谈判者,不仅要精通英语,熟知谈判原则、相关法律和商务领域专业知识,而且要掌握和运用一些谈判技巧和语用策略,以实现预期的谈判目标,帮助企业开拓国际市场,成功实现经济交往,使企业实现经济目标盈利。
2、商务英语谈判的技巧
2.1 谈判前应做好充足的准备工作
商务谈判前的准备工作是商务谈判中重要的一部分,正所谓知己知彼百战不殆。谈判前要对对方进行充分的调查了解,尽量摸清对方的底细,了解、分析对方的优势和劣势,分析哪些问题是可以谈的,哪些问题是没有商量余地的;还要分析对于对方来说什么问题是重要的.,以及此次谈判的生意对对方的重要程度等等。同时对己方的情况也要有一个全面的分析了解,确定最佳及备选方案和让步策略;并能针对谈判的内容事先设置一些问题,列出一份问题单,把要问的问题尽量预先想好,争取谈判的最佳效果。
2.2 提问技巧
谈判中的提问技巧非常重要。通过提问可随时了解对方的心理变化,发现对方需求,并从中获取相关信息,证实我们以往的判断。在商务谈判中,通常在开始时使用开放式提问(指具有广泛答复的问法,通常无法采用“是”或“否”等简单的措辞作答复,需要特别解释的问题),引导对方多说,使对方自由畅谈他们的需求,使己方从中获取相关信息。例如:“Can you tell me more about your company?” “What do you think of our proposal?”对于对方的回答,要把有关的重点和关键问题记录下来以备后用。
2.3暗含与委婉
商务谈判有些话语虽然正确,但却令对方难以接受,话语不能取得较好的效果。暗含委婉的语用策略强调“言犹尽而意无穷,余意尽在不言中”,让人领会弦外之意。例如:I agree with most of what you said.言外之意是There are something in what you said that I can not agree with.这是一种委婉否定的策略。再如,You should have put forward this move much earlier.其暗含的意思是一种批评:You should not change the program so late.在商务谈判中的许多环境下可运用此策略。如遇到有机密或隐性的不宜直言,遇到某些别有用心的不友好言行或活动场合等不宜直接陈述时,我们可以采用暗含委婉的策略间接地表达。这样既避免了正面冲突,又给双方留有余地,制造友好的气氛。
2.4 模糊语用策略
模糊语言灵活性、适应性强,商务谈判中对某些复杂或意料之外的事情,不可能一下子就做出准确的判断,这时就可以运用模糊语言来避其锋芒,做出有弹性的回答,以争取时间做必要的研究和制定对策。商务谈判中有时会因某种原因不便或不情愿把自己真实的想法暴露给别人,这时就可以把输出的信息“模糊化”。既不伤害别人,又不使自己难堪。例如,当谈判一方要求对方对某一问题进行表态,而对方认为时机未到,不便于明确表态,这时可以这样回答:That sounds mare practical.But I can’t decide it for the moment;I have to get confirmation from my head office.
模糊语用策略在商务谈判中的运用使语言具有很大的灵活性,恰当运用既能表达自己的意图,又不至于过分伤害对方的感情,在表明自己立场的同时又为后续的谈判留有余地。此外,模糊语言在摸清对方底细、了解对方的真实意图、拖延时间、推诿开脱等方面,都有独到的作用,在商务谈判中可把握使用。
2.5 要善于运用礼貌原则
礼貌(politeness)是指一方对另一方的态度,它涉及双方。礼貌原则(politeness principles)就是在交谈中说话人要减少表达不礼貌的信念,或者说尽量表达礼貌的信念。言语交际作为一种社会活动,自然受到礼貌原则的约束,这是维护人与人之间和谐关系的前提。言语交际效果的好坏、成功与否在很大程度上取决于对礼貌原则的掌握和运用,而礼貌原则也只有在言语交际中才能体现出来。人们在交际中一般都希望对方遵守礼貌原则,说话时就应尽量多给别人一点方便,同时反过来获得对方对自己的好感,这就是在国际商务活动中应当重视语用礼貌原则的道理。
例如:You would of course rather continue to do business with us because……这种自以为是、强加于人的口气,对方是很难接受的。
再例:Your letter is not clear at all;I can’t understand it.这种生硬的、指责人的口气应尽力避免,不如改为:If I understand your letter correctly,……
又例:All wise office managers around the country order Gold Fish――the most efficient of all office typewriters.这种贬低人的口吻不但不会说服对方购买你的产品,反而会伤害对方等等。
2.6 避免跨文化交际产生的歧义
篇6:商务英语:价格谈判常用口语
Are these prices wholesale or retail?
这些价格是批发价还是零售价?
That's too high.
价钱太高了.
Oh, no, this is the lowest price.
噢,不,这是最低价.
Let us have your rock-bottom price.
给我们最低价吧.
What's the price range?
价格范围是多少?
They start at one hundred and fifty yuan and go up to two hundred yuan.
它们以150元起价,至多到200元.
The price is quite reasonable.
这价格相当合理.
The price is unreasonable.
这价格高得不合理.
Can you make it a little cheaper?
=Can you come down a little?
=Can you reduce the price?
你能不能算便宜一点?
You're offering us this product at 1800 yuan per unit-is that right?
你提供我们的这种产品报价是每台1800元吗,对吗?
We'd appreciate it if you could sell it to us for 1350 yuan per unit.
如果你能以每台1350元的价格卖给我们,我们将不胜感激.
Taking the qulity into consideration, I think the price is reasonable.
考虑到产品质量,我认为价格是合理的.
The price we quoted is quite good for your country.
我们报的价格相当适合贵国.
The price you quoted is a little stiff for exporting.
你报的价格对于出口而言,有点偏高.
Your price is 15% higher than that of last year.
你们的价格比去年的高15%.
It's not possible for us to make any sales at this price.
我们无法以这种价格销售.
380 yuan is about as low as we can go.
380元大约是我们能出的最低价格.
I'm afraid I can't agree with you there.
恐怕我不能同意您出的价格.
1.商务英语加工谈判口语
2.商务英语常用口语
3.商务英语之对价格进行谈判
4.商务英语电话常用口语
5.商务英语解雇常用口语
6.国际商务英语常用口语
7.商务英语常用口语句子
8.商务英语电话留言常用口语
9.商务英语求职常用口语
10.商务英语常用优点口语
篇7:谈判中超商务英语
2、We expect that you will offer us a lower price as soon as possible.
我们期待你们能够尽快给我们一个比较低的价格,
3、We hoped that the matter can be brought to a satisfactory conclusion.
我们希望这个事情能够得到满意的结果。
4、I do hope this undesirable incident will not stand in the way of our future business.
我不希望这个令人不快的意外不会妨碍我们以后的生意。
5、We hope this matter will not effect our good relations and future dealings.
我们希望这件事不会影响我们良好的关系和以后的生意。
篇8:经典的商务英语谈判句式
经典的商务英语谈判句式
Our prices compare most favorably with quotations you can get from other manufacturers. You’ll see that from our price sheet. The prices are subject to our confirmation, naturally.
我们的价格比其他制造商开价优惠得多,这一点你可以从我们的价格单看到,所有价格当然要经我方确认后方有效。
We offer you our best prices, at which we have done a lot business with other customers.
我们向你们报最优惠价,按此价我们已与其他客户做了大批生意。
Will you please tell us the specifications, quantity and packing you want, so that we can work out the offer ASAP.
请告诉我们贵方对规格、数量及包装的要求,以便我方尽快制定出报价。
This is the pricelist, but it serves as a guide line only. Is there anything you are particularly interested in.
这是价格表,但只供参考。是否有你特别感兴趣的商品?
Do you have specific request for packing? Here are the samples of packing available now, you may have a look.
你们对包装有什么特别要求吗?这是我们目前用的包装样品,你可以看下。
I wonder if you have found that our specifications meet your requirements. I’m sure the prices we submitted are competitive.
不知道您认为我们的.规格是否符合你的要求?我敢肯定我们的价格是非常有竞争力的
Heavy enquiries witness the quality of our products.
大量 询盘 证明我们的产品质量过硬,
We regret that the goods you inquire about are not available.
很遗憾,你们所询货物目前无货。
My offer was based on reasonable profit, not on wild speculations.
我的报价以合理利润为依据,不是漫天要价。
Moreover, we’ve kept the price close to the costs of production.
再说,这已经把价格压到生产费用的边缘了。
Could you tell me which kind of payment terms you’ll choose?
能否告知你们将采用那种付款方式?
Would you accept delivery spread over a period of time?
不知你们能不能接受在一段时间内分批交货?
在双方谈判的过程中,一定要注意倾听对方的发言,如果对对方的观点表示了解,可以说:
I see what you mean.
(我明白您的意思。)
如果表示赞成,可以说:
That's a good idea.
(是个好主意。)
篇9:商务英语:谈判得失细思量
,
此句型以进行式代替未来式,是表示若依对方的要求,其结果将会如此。这句话适切地表达出自己的不满,且语气并不尖刻,仅暗示对方的条件有欠公道。
2.无法接受
1. You are not in our ballpark. 2. You are not offering anything we can accept. 3. You are not giving us anything really attractive. 4. You are not within our range.
现代欧美人士常把大量的运动词汇加入现代用语中。“ballpark”原义为‘球场',现在则常引申为‘接受的范围'。
“not in the ballpark”原是指棒球比赛时,若打出界外球,则此球不算数,必需重来。因此“You're not in our ballpark.”,即表示对方的要求超出己方所能接受的范围。
3.请开条件
1. What would it take to keep you interested? 2. What do we have to do to keep you at the bargaining table? 3. What would it require from us to keep you interested? 4. What would it take to bring us closer together?
谈判步入僵局,对方显露强烈不满时,己方应表达‘愿闻其详'的态度,请他提出意见。实用的句型为:“What would it take to keep...(you) interested?”‘要怎样做才能使...(你)还有兴趣?'。这个句子显示顾及对方利益的诚意,愿意解决问题。
特别提示
在这个单元中,最令人印象深刻的就是对方大举杀价之后,Robert还能沉住气,成功地运用低调的语言,化解向对方挑衅的冲动。虽然生意到此尚未敲定,却留下无限的希望。以下为您分析,Robert到底运用了哪些微妙的语言技巧:
A. 避免当面指责
谈判时,互施小技诱敌入壳,乃在所难免,因此发觉对方有不善意图时,千万要避免尖刻的.指责。如Robert发现Hughes的提案大大地牺牲己方的利益时,他说:“It seems to me we're giving up too much in this case.”(我们似乎放弃太多);而不说:“You're giving us the short end here.”(你让我们吃大亏)。以冷静缓和的口气指出事实,当下彼此心知肚明,而没有造成指着鼻子骂人的尴尬场面。
B. 尽量缓和对峙的场面
进行谈判的过程中,常会因一言不和,旋即造成紧张场面;其实同样的事情只要换种说法,就有不同的结果。如文中Robert就使用“Excuse me...,”以及“It seems to me...”这种不具威胁性的句型,告诉对方要作一些调整。这些句型审慎有礼,又不会有示弱或过分谦让的意味,通常会造成更好的谈判效果。
篇10:商务英语谈判的言语行为
摘 要:在经济全球化发展迅猛的今天,各国的贸易往来也愈加频繁,国际间的交流也更加活跃。
尤其是在国际商务方面,商务英语谈判正好处在整个商务活动中的关键位置。
商务英语谈判中恰当的言语行为能带来谈判的顺利进行,为谈判争取有利的成果。
国际商务谈判表现出的不仅是国际间的贸易交流,更是一种文化的沟通。
因此,在商务英语的谈判中要想跨文化交流有效的开展,就需要充分利用言语带来的文化信息,巧用语言,并且达到商务谈判在得体的语言交流中获得成功目的。
关键词:商务英语 贸易 谈判 语言技巧
谈判是社会生活中常见的一种协商方法,主要是双方就某一问题需要妥善解决以满足自身需求和维护利益时进行的。
根据我国的发展状况来看,我国的商务谈判将越来越国际化,而商务英语在其中的作用也就显得尤为重要。
在商务谈判的交涉过程中,让对方认知清晰,能够获取对方信任的语言是最关键的。
而如何运用语言就在于其巧妙的表达技巧和正确的表述方法,认真分析商务英语谈判中的言语行为,掌握其语言特点,巧妙运用语言技巧,将在商务谈判中起到事半功倍的效果。
一、商务英语谈判的语言技巧
1.正确使用礼貌原则。
在进行商务谈判的过程中,双方都是以取得自身利益最大化为目的,同时由于谈判双方追求的是相互合作关系,因此谈判时双方都会适当的做出让步。
这时就应该注重言语交际策略中的礼貌原则,运用行之有效的礼貌用语,常常会为谈判和协商带来好处。
在商务英语谈判中,一般采用的是请求式语气而不是日常中的命令式语气,这样就听者来说,礼貌的用语会使人舒适,同时和善、礼貌的语言也体现了谈判者自身的职业道德和良好的素质,不仅使双方的合作愉快,而且还利于自身的利益最大化。
2.合理使用模糊语言。
模糊语言是为维护对方颜面或者不方便给对方答复的情况下采取的一种有效策略。
在商务谈判的过程中,谈判双方都是为了追求自身利益最大化进行的,谈判氛围就难免会产生紧张感,这时模糊语言的恰当运用就能够起到很好的缓解现场气氛的作用,同时还可以达到试探对方意图的效果,给谈判争取到很大的可利用空间,留下可回旋余地。
比如说购买者在谈判时表现出要大量订货的意愿却没有说明具体数量时,谈判就具有很大的变动空间,处理非常灵活。
同时卖方也对买方的购买意图留有一定的了解空间。
或者是由于卖方报价太高,而购买者不能接受卖方的定价产生不好情绪时,为了缓解谈判的气氛,保持交易的正常运行,卖方就会做出让步,这时模糊语言的运用就会给谈判双方留下可回旋的余地,既不会有损对方的颜面,也避免了僵局的出现。
3.委婉策略。
委婉策略是指在商务英语谈判时用含蓄委婉的表达方式,使语气听起来令人舒适,而不是用尖酸刻薄的语气伤害对方的感情。
不仅如此,谈判过程中使用委婉策略还可以避免谈判时的紧张、尴尬局面。
委婉的表达方式一般发生在谈判的一方想要提出请求或者表示拒绝时。
恰当的委婉表达不仅是语言得体的表现,还可以为交际的达成带来好处。
谈判中可以使用一些比较委婉的英语表达方式,以避免表达过于直接而伤害到对方的面子。
在商务谈判的过程中一般不要将过错划分的太过清楚,一定要讲清楚谁对谁错,这样容易使对方产生反感情绪,令双方都陷入尴尬的境地。
而委婉的语气表达出的效果就明显的不同,不仅对方会很容易接受,而且还保留了双方的颜面。
通常在谈判时也不要将对方的意见直接否定掉,而是采用语法中先肯定后否定的陈述方式,委婉的表达出自己的看法。
这样不仅是尊重对方的一种表现,还可以为陈述自己的意见留下余地,对增进双方的相互理解有很大的好处。
4.幽默表述。
商务谈判时气氛难免会显得十分严肃,而且还会乏味单调,这时使用幽默的英语表达就可以改善谈判氛围,使双方都处在一种愉悦的环境中,有利于交际的更好进行。
在谈判时幽默表述不仅仅是为博得对方的一笑,更多的是一种避开锋芒的表现,能让谈判者提出的观点看法更具穿透性,更容易为对方所接受,使双方的谈判可以顺利的进行下去。
幽默作为谈判中的润滑剂,不经意的一句就可以冲淡严肃的谈判氛围,达到缓解双方情绪的目的。
英语的表述方式恰当可以让商务英语的谈判处在一种友好的氛围中,对谈判者地位的影响也是非常重要的,使用恰当就会利于谈判者的利益。
因此,合理恰当的利用礼貌原则、模糊语言、委婉策略、幽默表述可以给谈判带来好处,增进双方的友好合作,在谈判中达到各自利益最大化的程度,起到双赢的作用。
二、谈判时应注意的言语行为
1.善于倾听,并通过恰当的用语让谈判对方多谈。
商务谈判其实就是一种对话的`形式,在对话交流中表述各自的实际情况,提出各自的观点看法,然后在倾听对方提出的观念后,根据自身的实际作出辩论与让步,最后在双方达到自己目的时签订协议。
一个成功的谈判家有一半以上的时间是用来倾听的,在谈判时认真倾听,同时分析利弊,在自己不确定的地方要向对方寻求详细的说明。
只有让对方多说的情况下,通过提问与回答的方式才能了解对方的信息以增加对自身的有利条件。
2.灵活用语,积极应变。
商务谈判的进行是瞬息万变的,谈判的过程中总是会有意料之外的情况发生,因此谈判者就需要具备很好的应变能力与语言优势。
一个好的谈判者是可以随时灵活语言,积极应变的,借助一切措施脱离现状。
在无法给对方明确的答复而又不能立刻否定时,就要灵活用语,回避确切答案,为谈判留下可以回旋的余地。
当遇到需要立刻答复的情况时,一定要灵活应变,不能让自身处在谈判的劣势,让对方小看。
3.言语要具有针对性。
对于不同的谈判场合、内容,甚至不同的对手,要有不同的言语行为,并且要有针对性的发表自身的观点,针对性的言语表达是更利于谈判进行的。
三、结束语
总之,商务英语在国际商务谈判中具有重要的作用,商务英语的广泛与实用对国际贸易也是十分重要的。
灵活运用上述讲解的言语技巧和行为,在商务谈判的过程中能够产生很大的影响力,在促成商务谈判顺利进行的同时还可以达到互利互惠的结果,对合作双方都是十分有利的。
参考文献:
[1]李品媛,现代商务谈判[M].东北财经大学出版社,
[2]易开刚,现代推销学[M].上海财经大学出版社,
篇11:商务英语谈判对话带翻译
This book has information about layers and their priorites. It covers how they look out for themselves and their clients, why they say there's no conflict of interest, and how no stone is left unturned for client, regardless of cost. The attorney is tireless in checking every angle. This is basically because they are paid by the hour. The more time they spend on the case, the more they get paid.
这本书谈到律师和他们处理事情的轻重缓急态度,也谈到他们如何善于维护自身和客户的利益,以及他们会不惜成本,强说事情没有利益冲突,或坚称客户的情况会很顺利的原因。在仔细调查事件层面时,律师从不感到疲倦,这是因为他们按时数计费,他们花在案子上的时间越长,赚的钱都多。
The fact that an in-house attorney handles similar situations faster and cheaper than attorneys paid by the hour is one of those mysteries of life we mere mortals will never understand without the help of an attorney.
当企业雇有专属的律师,处理类似案件的速度就会比较快,而收费在比以外面按时计费的律师低。为什么公司内部的律师处理案件的速度比较快,恐怕不靠律师帮忙,我们这些平凡百姓也不会懂。
The only way to avoid prolonged legal sessions and get your lawyer to do things quickly to hire one as an employee. Then, the mindset will immediately change to that of normal employee. The only problem is American lawyers don't work cheaply, and many companies don't have enough work to keep a full time lawyer busy. So most of us are doomed to hiring a large law firm and paying through the nose.
要避免冗长的法律程序,让律师处理事情的速度快一点,只有一个办法———就是雇用他为员工。一旦他成为你的员工,他的想法就会立刻改变,变得和其他同事一样。惟一的麻烦是,美国律师的薪水都很高,多数公司没有足够的工作,可以让一位全职律师保持忙碌。所以我们大部分的人没有其他选择,只好雇用大型大型法律,多付很多的金钱。
篇12:商务英语谈判对话带翻译
The reason you go to a negotiation is because you're unwilling to accept the price asked, and you believe it's possible to do better. That means you're there to win. Never go to a negotiation before you learn everything you can about who you're dealing with. Only then will you know who to bring.
通常需要谈判是因为你不愿意接受对方的价格,你认为价格应该可以更好。也就是说,你去谈判是为了要赢。在你去谈判之前,一定要确定自己详知对手的所有资料,只有这样,你才会清楚该带哪些人一起去。
If you're meeting with a new buyer or source, you should call around to your competitor and ask them if they're ever had dealing with them. The odds are someone in the area you know has dealt with them before, and they are usually happy to fill you in on what they're like.
如果你和新买主或供货商会面,你应该打电话给竞争同行,询问他们是否和这些人打过交道。很可能在你周围就有人曾经和他们做过生意,这些人通常会很乐意告诉你,这些新买主或供货商是怎样的人。
If you can't find out what they're like from someone in the area, you can try checking with old contacts in the same area as your new one. It's very seldom you can't find out anything about a new business contact, if you put a little effort into it. It's also a bad sign about the contact if you can't find out anything about them, unless they're a new company.
如果在你当地打听不出来这些人的底细,你可以试着联络一些和对方在同一地区的老客户。通常只要你稍微努力一下,应该都可以找到一些关于这个新买主或供货商的资料。如果你找不到任何与他们有关的资料,这就不是个好现象,除非对方是一家新公司。
If the word is they're sweethearts to work with, you should be okay with a minimal team, maybe a single representative is enough. However, if the word is bad, or if you can't find out anything on the new company, the safest thing is to prepare for the worst. Show up at the meeting loaded for bear, but how much you wring is up to you and your budget.
如果你打听到他们是很好的合作对象,你只要带一些人去参加议价谈判就够了,甚至只要带一个代表去就可以了。但若你听说对方挺难缠的,或找不到任何有关这家新公司的资料,那么最保险的做法是:预先想好了最糟的情况,做好万全的准备,严阵以待,但要做多少让步就看你自己和你的预算。
When negotiation is a deal between old friends, you don't need any coaching from me, aside from the idiom definitions in the companion volume to this book, which should come in handy. However, if you're expecting things to get hot, you'll need the information in here.
当议价谈判发生在老朋友之间时,你不需要我的指导,你只要读读本系列的成语解说即可,就能够派上用场。但若谈判相当激烈,你就需要这里的信息。
That's about as bad as it can get. If you choose the smart defense, you should bring the right people. You're going to need a world of information at your fingertips, but you're also going to have to pay to get and keep them. If the meeting is across town, then the expenses are no big deal.
事情应该不会比这个更糟。如果你选择聪明的方法响应对方,你应该带适当的人一起去。你会需要许多即时信息,但带这些人一起去是需要花钱的。如果谈判会议在同一个城市,那么花费就不会很大。
If it's across the ocean, then you want to get the best bang for your buck. You need the most information you can get crammed into the fewest people possible. True, these are give away chips the other side doesn't expect to win, but that's not the point. You're being tested, and how well you do will determine how they treat you, later on.
但若谈判会议需要漂洋过海,你就必须确定花下去的钱,可以达到最大功效。你带的人数需要精简,但资料却要很多。的确,你会一些虚晃用的筹码,让对方招架不住,但这不是重点。重点是对方会试探你,你的应对方式如何,将决定他们之后对待你的方式。
If you stand your ground in the meeting, you'll greatly increase their opinion of you, and they'll be less likely to try to trick you. If you check with your office for answers to most questions, they won't respect you or the company that sent you. If you show up with the answers, in yourself or a team of experts ready to answer demand with solid information, they'll respect you and your company.
如果你在会议中坚定立场,对方会加深对你的印象,他们比较不会想和你玩花招。如果你大部分的问题都要向公司请示才能回答,对方就不会尊重你或你的公司。反之若你能提供对方答案,你或你所带领的专业人士,可以应付对方提出的问题,并给予详细资料,他们就会尊重你和你的公司。
If you're attending a sales meeting, it doesn't matter which side of the deal you're on. You'll need the background information on both companies and the product. You'll need to know about other products, their reliability, availability and price. Also, you need to have reasons for why you're dealing with them, and not the others. Remember, it doesn't have to be true, just believable. If you're selling them a product, the most important information you'll need is a comprehensive market study for the ware they sell and what they will buy from you.
参加销售会议时,你代表哪一方并不是很重要。因为你都需要两家公司的背景,包括产品资料;你需要知道其他类似的产品、可靠性、可得性及价格。同时,你必须清楚你为什么要和对方打交道,而不知和其他商家做生意。记住,这些原因不见得要是真的原因,只要听起来让人信服就够了。如果你要把产品卖给对方,你需要的最重要信息,就是一个全面性的市场报告;知道他们卖哪些产品,他们可能向你买什么么产品。
If one properly prepared man or woman is enough, then there's no reason to send more. I suggest assigning a team to gather the information and brief your representative before he or she leaves the office.
若一位准备周全的代表出席就够了,那就不必多派人手。我建议事先指派一小组负责收集资料,再请他们向指定代表报告,让代表知道所有的细节资料后,再赴谈判场。
Showing up with a team of people is mostly an intimidation tactic. It's unnecessary, unless your intention is to impress or intimidate the other side. The team method is usually reserved for union contracts and political negotiations. For a sales meeting, two or three people are more than enough. The steamroller from a high power team in ineffective against a well-prepared, confident, man or woman.
带一组人员参加谈判会议,通常是向对方施压的计策。除非你就是要吓唬对方,让他们印象深刻,否则这是没有必要的。小组谈判通常都留到工会合约,或政治谈判时才用。对销售会议来说,两三个人就绰绰有余了。想要拿高阶小组的声势,来压倒一个准备周全、有自信的男士或女士,这种做法并不会奏效。
篇13:商务英语谈判对话带翻译
When you're locked in a room with someone determined to win a price concession, you have to wait him out. Don't forget his plan is to wait you out, so this tactic could easily last days, with no guarantee of success. It all depends on how badly the guys playing the dreams chips want to do business with you.
和一个坚决要赢得谈价的对手对峙时,你得把他的耐性磨光;别忘了,对方也想用同一个招数来整你。因此,这种情况下来,有时候会僵持好几天,而且不保证你就能获胜。这得看谈判对手多想跟你做生意了。
The dumb counter tactic works, but it's not the best way to win a dream chip session. The dumb reply can be done by a negotiator working alone or by a staff that hasn't done their homework. It's all you do if you haven't prepared a smart reply.
装傻的应变策略有效,但并不是赢得好条件的最佳方式。装傻通常是由单打独斗的谈判者,或准备不足者来使用,因为当你准备不足时,这是唯一的上策。
篇14:浅析如何提高国际贸易中商务英语谈判技能
浅析如何提高国际贸易中商务英语谈判技能
论文摘要:随看全球经济一体化不断推进,国际贸易活动日益频繁起来,其中商务英语谈判是国际贸易中必不可少的环节。谈判成功直接关系到企业的竞争优势和发展。因此,在国际商务谈判中要讲究谈判技能。随着我国对外开放力度的不断加大、国际影响力的日益提高以及融入全球经济步伐的加快,商务活动越来越繁荣,国际商务谈判与日俱增。而商务英语谈判是一种复杂的跨国性、跨文化的经济活动。如何提高商务英语谈判技能呢?
1、概述
国际贸易中商务英语是外资企业中最重要的交流工具。有了商务的意义,国际商务人员除了需要使用生活英语,还需要进行商务演讲,商务谈判,商务策划等特殊商务活动,其中国际商务谈判的专业性很强,因此商务谈判人员应该具备以下基本素质:
(1)精通英语。国际贸易中,商务人员要求有清晰的语言表达能力;灵活的语言应变能力和很强的人际交往能力,因为国外的采购都喜欢和那些好说话,开朗的人交往,这是肯定的。
(2)熟悉国际贸易业务。国际商务人员应该对进出口业务及操作流程了如指掌。要求懂得fob, cif等贸易条件下的操作,空运,海运,电放等运输方式的操作,t/t,l/c的操作等。有报检员证,报关员证,能报关更好。
(3)国际商务人员不仅要求有较强的专业知识,而且要掌握各国的外贸方针政策和海关惯例,同时了解联合国的情况,世界贸易组织和世界经济的情况,了解国际贸易、国际金融、国际商法、保险、运输、企业管理和国际市场营销的常识也很重要。wWw.11665.cOm
(4)对产品一定要很熟悉,做事情一定要把自己放到别人的角度去看,考虑问题全面,要有很强的跨文化意识和跨文化交际知识。定期和客户进行技术问题的讨论,和客户之间有很好的联系。
2、谈判前的准备阶段
商品展览会是国际贸易中最常用的商业方式,为卖方提供第一次与新客户面谈的机会;同时卖方可以利用这个平台增进老客户的感情。初次接触,最好不要用“quote”这样正规的词来报价,轻描淡写的“price”足矣。对新客户规定一个最低订货量,作为以后讨价还价的谈判筹码之一。
2.1客户调查
从展览会收到了客户名片信息后,商务谈判人员可以先调查一下客户的信誉和需求等情况,通过对信息的收集、整序、利用和评价、进而创造新信息。商务人员需要了解信息,很好把握需求的信息,并根据这些信息做出正确反应,抓住机遇获得成功。如果发现客户有大规模的网站和分支机构,这样的大客户轻易不会询盘,很多时候只是在急着补货的'时候才偶尔外发,碰到这样的良机,即便在谈判中牺牲一些利润都有利于今后的长期合作。
2 .2估算成本
去翻翻老客户的交易数据,特别是产品款式多的公司。可实际上,变数很大。比如说,下个月是生产空档,为维持生产,可能微利甚至平本也接单。或者资金紧张,急需一笔钱来周转或一份信用证来贷款。特别是消费类、工艺类产品关键是用低价钩起客户兴趣。
2 .3谈判方案
商务谈判者在商务谈判中,根据客户可能提出和接受的条件,以及我方最低可让步的界限,结合所拟业务、时间、地点的不同而制定几套谈判方案,是使谈判获得成功的重要因素之一。2.4谈判形象
在商业谈判中,懂的必要的礼节与礼仪,是商务活动中对谈判人员仪表和举止的基本要求。商务人员的形象设计很重要,假如违反礼仪规范,不仅会影响双方融洽关系的形成,而且还会影响对方对自己在修养、身份、能力等方面的评价,甚至影响谈判的成效。
3、国际贸易中商务谈判技能
在贸易谈判的过程中,双方首先需要介绍自己的情况,陈述自己的观点,倾听对方的提案,获取对方的发盘,还盘、互相让步,最后达成协议。要想成功就得掌握谈判技巧。
(1)在国际商务谈判过程中,语言的针对性要强而且双方应该尽量用简单的英语,不要用易引起误会的词语;双方谈判的过程中,如果明白对方的意思,可以说:i get your meaning.如果表示赞成,可以说:i agree with you.如果表示无法赞同,尤其是跟欧美国家的商人谈判时,最好坦白地提出来,可以说:i don’t think that’s a good idea.由于言语沟通问题,出现误解也是在所难免的,你可以说:i’ m sorry, i mis-understood you.
(2)初次约定见面的时候,时间对双方来说都很重要,在和别人约定见面必需征求对方的意见。在商量好时间、地点之后,双方都应准时赴约。在谈判中,我们要尽量鼓励对方多说,比如问:0what do you think of our proposal?”等问题请对方回答,使对方多谈他们的情况,以达到尽量了解对方的目的。对外商的回答,我们要把重点和关键问题记下来备用。
(3)在国际贸易中,价格谈判占重要地位。开始可以泛泛地报个fob价,报价后面留下一句“’offer subject to our final confirmation“,意思是仅作参考,确切的价格等双方协商后敲定。因为国际市场变化大,价格常常要就市做调整。在谈判过程中,进口商一定都会讨价还价:”your com-petitor is offering better terms.”这时我方应该多与客户交流,了解客户的真实想法。比如客户还价太低的时候,侧面了解一下原因,是客户不懂行,不会核算,还是你的竞争对手使坏扰乱市场,从而有针对性地处理。根据订量的大小,生产期的安排,运输方式和付款方式的不同,价格会有很大的区别。在进一步的谈判中,如果进口商接受我方提出的定购量和交货时间,我方也可以考虑给一个好价格或折扣。因为“交货期长”可以从容安排生产,此外还可以选择运费较低廉的时候交货,或拼顺路的货,大大节约成本。
为了让对方尚接受我方条件,我们还可以说:we’ll accept your proposal,on the condition that you order 10,000 pcs.此句型明确告诉对方我方会接受的条件,作为交换,对方应该接受我方提出的条件。如果是拒绝,可以说:we’re not prepared to accept your proposal. at this time.有时还要讲明拒绝的理由。最后,探求对方的真实利益是谈判成功的关键。
4、结语
国际贸易中,谈判技巧直接关系到谈判的成功,所以我们需要大量既精通商务领域专业知识同时又具备较强英语交际能力的复合型人才。谈判前,收集有关信息,采用相应的谈判策略;谈判中,不断积累成功的谈判经验。这样才能在谈判中掌握主动,获得满意的结果。
篇15:商务英语谈判开始会谈的日常用语
商务英语谈判开始会谈的日常用语
Now that we are all here, let's begin the talk, shall we?现在人都到了,咱们开始,怎么样?
What do you think if we begin now?
我们现在开始,好吗?
If you don't mind, I think we'd better begin right away.
你要是不介意,我们就开始吧,
商务英语谈判开始会谈的日常用语
。Suppose we get down to business now?
现在我们开始怎么样?
Let's get straight down to business now?
我们直截了当谈问题吧。
Well, I know you're all extremely busy, so why don't we get started?
我知道你们都特别忙,那就赶紧开始吧,
As we are familiar with each other, let's come straight to the point.
大家都是熟人,我们就开门见山吧。
We've gone too far off the point. Let's return to the topic under discussion.
咱们离题太远了,还是回到正题上来吧。
Let's have a word about delivery, OK?
咱们谈谈交货问题,好吗?
Let's have a talk over the question of payment terms, if you don't mind.
你要是不反对,我们就谈谈付款条件。
Speaking of mode of payment, can you advise me of your general practice in this respect?
谈到付款方式,能否告诉我,你们这方面通常怎么做?
篇16:商务英语谈判对话开场介绍篇
(1)
a: i don’t believe we’ve met.
b: no, i don’t think we have.
a: my name is chen sung-lim.
b: how do you do? my name is fred smith.
a: 我们以前没有见过吧?
b:我想没有。
a:我叫陈松林。
b:您好,我是弗雷德•史蜜斯。
(2)
a: here’s my name card.
b: and here’s mine.
a: it’s nice to finally meet you.
b: and i’m glad to meet you, too.
a: 这是我的名片。
b: 这是我的。
a: 很高兴终于与你见面了。
b: 我也很高兴见到你。
(3)
a: is that the office manager over there?
b: yes, it is,
a: i haven’t met him yet.
b: i’ll introduce him to you .
a:在那边的那位是经理吧?
b:是啊。
a:我还没见过他。
b:那么,我来介绍你认识。
(4)
a: do you have a calling card ?
b: yes , right here.
a: here’s one of mine.
b: thanks.
a:您有名片吗?
b:有的,就在这儿。
a:喏,这是我的。
b:谢谢。
(5)
a: will you introduce me to the new purchasing agent?
b: haven’t you met yet?
a: no, we haven’t.
b: i’ll be glad to do it.
a:请替我引介新来负责采购的人好吗?
b:你们还没见面吗?
a:嗯,没有。
b:我乐意为你们介绍。
(6)
a: i’ll call you next week.
b: do you know my number?
a: no, i don’t.
b: it’s right here on my card.
a:我下个星期会打电话给你。
b:你知道我的号码吗?
a:不知道。
b:就在我的名片上。
(7)
a: have we been introduced?
b: no, i don’t think we have been.
a: my name is wong.
b:我乐意为你们介绍。
(6)
a: i’ll call you next week.
b: do you know my number?
a: no, i don’t.
b: it’s right here on my card.
a:我下个星期会打电话给你。
b:你知道我的号码吗?
a:不知道。
b:就在我的名片上。
(7)
a: have we been introduced?
b: no, i don’t think we have been.
a: my name is wong.
(9)
a: i have a letter of introduction here.
b: your name, please?
a: it’s david chou.
b: oh, yes, mr. chou. we’ve been looking forward to this.
a:我这儿有一封介绍信。
b:请问贵姓大名?
a:周大卫。
b:啊,周先生,我们一直在等着您来。
(10)
a: i’ll call you if you give me a name card.
b: i’m sorry, but i don’t have any with me now.
a: just tell me your number, in that case.
b: it’s 625-8023.
a:给我一张名片吧,我会打电话给你.。
b:真抱歉,我现在身上没带。
a:这样子,那就告诉我你的电话号码好了。
篇17:商务英语谈判30个最常用英语句
1、Would anyone like something to drink bdfore we begin?
在我们正式开始前,大家喝点什么吧?
2、We are ready.
篇18:商务英语:谈判时增加你的亲和力
商务英语:谈判时增加你的亲和力
商务谈判在我们的贸易合作中已经不少见,那么如何在谈判中显示你的亲和力,如何让对方对你所说的一切都感兴趣,那就要看你制造出来的融洽感觉了,
To be heard you have to make people like you. You need to create chemistry with your staff as a manager, with your team as a project leader, with your boss, with your customer, with your strategic partners. People believe people they like. That's not a news bulletin. Great communicators develop the “likeability factor”—your personality and the “chemistry” you create between yourself and others.
想要别人听你说话,你得先让人家喜欢你。经理得和员工相处融洽;项目组长需要和队友、老板、顾客、战略伙伴合作默契。人们相信他们喜欢的人。这不是新闻。好的交流者能产生出“亲和力”——这来自你的个性和你制造的融洽感觉。
Just as many roads lead to success in the workplace, many different personalities attract followers. But the following traits seem universally to attract people and open their minds and hearts.
职场上通往成功的道路有很多条,吸引人的个性也有很多种。但是下面的品质似乎在吸引人、打开别人思维和心胸方面具有普遍性。
1.Be Vulnerable, Show Your Humanity 脆弱,展现出你的“有血有肉”的一面
In speaker training 101, people learn to tell failure stories before success stories. Generally, audiences have more in common with those who struggle than those who succeed in life. If you worry about whether your teen will graduate from high school without getting involved with the wrong group, say so. If your father-in-law drove you nuts during the holiday weekend, it's okay to mention to your colleagues on Monday morning that you might not have been the storybook spouse. If you lose a customer, regret it rather than excuse it. If you miss a deadline, repair the damage and catch up.
在演讲者基础训练中,人们学习在讲述成功故事之前讲述失败故事,
一般来说,相对于成功人士,听众和那些逆境挣扎的人更有共鸣。如果你担心自己的'小孩在高中误入歧途,那么就说出来。如果你的岳父在周末让你抓狂,那么周一的早晨可以告诉你的同事们你也许不是个模范伴侣;如果你失去了一位顾客,宁可后悔也不要找借口;如果你误了时限,弥补损失,迎头赶上。
People respond to humans much more favorably than machines. When you communicate with colleagues, never fear to let them see your humanity.
人和人的沟通比人和机器的沟通要友善。当你和同事们交流时,绝不要害怕让他们看到你人性的一面。
篇19:商务英语谈判如何提及前面谈过的话题
商务英语谈判如何提及前面谈过的话题
I think I have made it very clear that D/A is absolutely impossible.我想我已经说的很明白了,承兑交单绝对不行,
商务英语谈判如何提及前面谈过的话题
。You said just now that competition could be very sharp.
你刚刚说竞争可能是极其激烈的。
Earlier, you mentioned that this kind of products is in great demand on the international market.
先前你提到这种产品在国际市场上需求量很大。
Did you propose a change in the material of packaging?
刚刚你建议改换包装材料,是吗?
Correct me if I am wrong, but weren't you suggesting that we put these words down in the contract as a separate clause?
如果我说的.不对请指正,不过你刚刚是否在说建议这些文字在合同中另列条款?
A moment ago, you mentioned something about the design of the packing. Will you detail it a bit?
刚才你提到包装设计的问题,能否详细谈谈?
As I said just now, any money spent now would give you greater savings in the long run.
就象我刚才说的那样,从长远看,今天花费的钱会为你以后节省更多的钱,
篇20:商务英语实战中关于价格谈判的技巧
(一)It is a condition of this letter that the name of this Bank will not be disclosed in the event of our report being passed on to your clients.
译文:本函有一个条件,即在把我们的报告转交你们的客户时,请勿泄露本行的名称。
这段话是出自银行对某项咨询的回复信函。此类复信一般包括三部分:
1陈述实事;
2)表示意见;
3)提醒对方所提供的资料是绝密及不负责任的。上面的句子属于第三部分。
本句中的it是形式主语,其主语是that……从句。
pass onhand or give sth to sb else to others传递;转交
ExampleWe will pass on your decision to the buyer.
其他表达方式:
1.Please note that this information is furnished without any responsibility on our part and should be held strictly confidential.
2.Please note that the information is furnished at your request without any responsibility whatsoever on the part of this Bank or on any of its officers.
3.May we ask that you treat this information as strictly confidential without responsibility on our part.
(二)Should you be prepared to reduce your limit by say 10% we might come to terms.
译文:如果你方愿意减价,譬如说减10%,也许能达成交易。
这句话是在讨价还价中常用到的句子。在双方的谈判中,价格是一个很重要的环节,婉转地提出自己的意见可以使自己处于主动地位。
say 10%是let us say 10%的简化。
be prepared to……准备做……事
ExampleWe are not prepared to change the terms.
limit n.限度(在外贸业务中有时用来指价格,即价格限度)
Example:Your limit is too high to permit business.
come to terms达成交易。类似说法有come to business close a bargain close a deal等等。
1.商务英语谈判的技巧
2.商务英语之对价格进行谈判
3.如何用商务英语对价格进行谈判
4.在商务英语价格谈判中的英语技巧商贸英语
5.商务价格谈判英语对话
6.商务英语加工谈判口语
7.实战商务英语口语20句
8.商务英语商讨价格对话
9.商务英语谈判实训总结
10.商务英语技术转让谈判
★ 怎么学商务英语
★ 谈判计划书格式
★ 对外谈判求职信
★ 非洲谈判礼仪
★ 合同谈判纪要范文
★ 优势谈判读后感
商务英语谈判范文(通用20篇)
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